Home Care 100 Sessions

You Need a Chief Experience Officer

Written by Lincoln Intelligence Group | Feb 15, 2024 6:45:36 PM

Leading home care organizations are all-in to redesign and revolutionize the patient, employee, and consumer experience of the future. Hear firsthand from BAYADA, FirstLight, Honor, VNS Health, executives the approaches they are implementing, the expected business impact, and hurdles they are facing in creating best in class experience.

Speakers:
Kristen Duell, EVP Experience & Innovation, FirstLight Home Care
Jaya Kumar, Chief Digital and Experiences Officer, Bayada Home Care
Chad Ghastin, Vice President, Consumer Experience, VNS Health
Mark Privett, VP Design, Honor


Moderator:
Eric Sharber,  Managing Principal, SVP Talent Solutions, SimiTree,