The back office – overlooked by some organizations – is a distinct source of advantage for others in our space. Lincoln presents the findings from a study of back-office practices demonstrating the keys to lowering the unit processing cost of care. Hear how peer organizations are turning the back office into a source of advantage by: Optimizing the blend of outsourced and insourced processes; streamlining workflows; leveraging technology; using zero-based, year-over-year benchmarking and budgeting; and more.
Speakers
Tim Bateman, (Moderator), Managing Director, Home Care 100 Intelligence Group