With more than 2,800 caregivers, providers and staff serving clients across the East Coast, AccordCare was facing issues common for expanding home health care companies: managing multi-state compliance, onboarding acceleration, and engaging content for proper skill development, all to scale. Partnering with CareAcademy gave AccordCare the benefit of its easy-to-use care enablement platform.
The results have been impressive, with 2,800 DCWs enrolled in online courses, 4,100 classes completed, and 97% of caregivers passing the final exam. As an added bonus, CareAcademy's text messaging feature is enabling AccordCare to strengthen the connection with their caregivers and add more to their bottom line after eliminating the use of a separate texting platform. Read the complete case study.
"We’re doing things completely differently using the CareAcademy model. It’s worked out really well for us because the training is really robust, easy-to-use and class completions are up. When it comes time for audits, we have good solid data we can show." - Cristy Carey, Vice President, Clinical Operations, AccordCare