---
title: Committing Capital to Tech
description: The three big focal areas for home care technology investment uncovered during our research the past several months. Including recruiting and retention, back office automation, and predictive analytics.
---

[Technology ](https://members.lighomecare.com/technology)

# [Committing Capital to Tech](https://members.lighomecare.com/technology/committing-capital-to-tech)

 Written by [Lincoln Intelligence Group](https://members.lighomecare.com/technology/author/lincoln-intelligence-group) | Jun 7, 2023 7:58:40 PM

We shared the three big focal areas for home care technology investment uncovered during our research the past several months.

1. Recruiting and Retention: With a proliferation of new solutions aimed at creating stickiness within both our pre- and post-hire workforce efforts, it's no surprise that this category was indicated as a top area of interest with your peers. On the flip side, many providers also view these new technologies with an appropriate level of skepticism and will implement them with a keen eye towards the promised return.
2. Back Office Automation: Rock-solid ROI in automation solutions ensured that this category would also be considered a top area of investment. As payers continue to take aim at our margins, the back office will surely remain a key area of interest moving forward.
3. Predictive Analytics: As analytics move from the big data era to one powered by AI-enablement, investments in predictive tools are becoming more mainstream than futuristic. Clinician wariness about AI is beginning to thaw in favor of a cautious partnership between humans and machines.

Overall during our research, providers demonstrated a somewhat unstructured approach to technology spending, preferring to invest opportunistically versus adhering to a fixed benchmark level of spend. We will continue to dive deeper into this topic in an upcoming, comprehensive benchmark of back office spending.

 

[View full post](https://members.lighomecare.com/technology/committing-capital-to-tech)

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