Value & Risk

Your Caregivers Use AI - Does Your L&D Strategy?

Written by Home Care 100 Intelligence Group | Jan 14, 2026 10:43:55 AM
Your caregivers are using AI in their daily work. It's time for your learning and development strategy to catch up. See how a large personal care provider is transforming its caregiver training via two game-changing AI applications:
  1. Automated Content Creation: Conversion of written training materials into interactive role-play scenarios and videos, dramatically reducing development time
  2. AI-Powered Practice Sessions: Use of AI avatars to rehearse difficult conversations and receive instant, personalized feedback

Guest speaker: Mansi Mehta, VP of Operations, The Key

0:36 - Introductions and Intelligence Group overview
6:00 - Examples of how The Key has leveraged L&D tools
11:45 - Rationale for The Key's investment in L&D tools
15:50 - Synthesia Demo
22:16 - Second Nature Demo