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November 30 - Think Tank: Embracing the Consumer Mindset in Home Care


Home care providers need to embrace the changing mindset of our consumers. Patients and families, employees, and even partners we do business with, have a vastly different set of expectations and demands for personalized care delivery based on the convenience and customization they experience in every other aspect of daily life. During this session, we will discuss:

  • What we can learn from others (inside and outside of industry) who have embraced the consumer mindset

  • The impact within home-based care

  • Making the case for embracing as a cultural mindset beyond a strategic pillar

  • Challenges, barriers, and associated risks; and

  • Ways to address these changing behaviors in lockstep with other ongoing challenges the industry faces

Event Details

Date: Thursday, November 30
Time: 4:00 - 4:45 PM ET
Location: Zoom