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Solution Spotlight: Goodworks Order Management

March 15, 2024 Lincoln Intelligence Group

The Goodworks team focuses on bringing efficiency to every step of the order management process. We begin by proactively ensuring all referrals have their following provider confirmed at the time of referral to prevent misdirected 485’s and add-on orders. As signed orders are returned, we QC, index and attach into your EMR, remediating or escalating any issues promptly. Simultaneously, we recover unsigned physician orders by researching root causes and coordinating between physician offices and your agency team. All of this results in decreased time to revenue and reduced write-offs for your agency.

Solution Spotlight: ybot's Voice AI increases clinical capacity by 15.5%

February 19, 2024 Lincoln Intelligence Group

ybot is a voice AI and automation platform that performs complex work tasks in back-office platforms and enables field clinicians to do mission-critical work the right way, at speed. ybot's clinical copilots summarize patient data on the go, and guide clinicians to complete Medicare and non-Medicare documentation in less than half the time it typically takes. The platform interfaces with cloud based EMRs to deliver personalized, bi-directional interactions between the clinician and the information they need to inform, guide and deliver their work. This improves profitability, speed, accuracy and reduces clinician turnover by optimizing the use of idle time to improve the lifecycle of care. In an independent third-party study, ybot has been shown to increase the capacity of registered nurses by 15.5%.

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