Intelligence Group Advisors

Our team of analysts brings fresh insights, best practices, and original research from years working with the country’s most influential and leading providers across home care, long term care and senior living. We’re a team of smart and passionate people who are driven to help our clients elevate their performance across five core areas: workforce, efficiency, margin, value/risk, and technology.

Tim Bateman

Managing Advisor
Areas of Focus: Value & Risk, Workforce


As VP/Managing Director of Lincoln Intelligence Group, Tim leads all Group activities and guides the educational agenda for Home Care 100.

Tim oversees the overall Group research agenda while pursuing specific content expertise in the Value & Risk discipline, including risk-bearing program and capabilities development. 

Tim has spent the past 20 years cultivating trusted advisor status with business leaders across a variety of sectors, with a focus on healthcare. He holds a BA from Columbia University and an MBA from the Yale School of Management. 

Brian Hill

Senior Advisor
Areas of Focus: Efficiency, Margin, Value/Risk

Brian is an accomplished clinician, senior executive and military leader. He has extensive experience in leadership, post-acute operations, sales, M&A, and compliance. Brian’s experience as a home health and hospice regional leader at Gentiva and Encompass give him first-hand, front-line understanding of a multi-site, multi-state home health/hospice business.

Brian holds an MBA from Kennesaw State University and a BBA Physical Therapy from the University of Florida.

Betsy Hansen

Senior Advisor
Area of Focus: Technology

Betsy is a healthcare consultant with over 10 years of experience providing support and expertise in consumer-based digital solutions, market research, and building an executable digital health strategy. She has experience advising hospitals and health systems, healthcare tech companies, and other healthcare providers as they seek to leverage innovative technologies to enhance the way patient care is experienced and delivered.

Betsy received her BA from Emory University and Master of Health Services Administration (MHSA) from University of Michigan.

Jeanette Flom

Managing Analyst
Areas of Focus: Workforce, Margin, Technology

Jeanette brings a cross-sector vantage point of where healthcare is headed and the capabilities needed to get there. Her focus is on growth strategies, including enabling workforce, running a more efficient business, delivering better outcomes, and leveraging new technology or business models.

In prior roles, Jeanette lead healthcare, corporate, and philanthropy, advocacy, and education efforts at the American Heart Association and the American Diabetes Association. Her honors BS degree was earned at the G.R. Herberger College of Business at St Cloud State University.

David Ellis

Managing Analyst
Areas of Focus: Workforce

David specializes in deep, strategic solutions to healthcare workforce shortage, especially elevating the senior care profession among the next generation of our talent pool, standing apart from hiring competition, and utilizing immigration.

Before launching  Lincoln in 1998, David spent ten years in trade magazine operations, first at Intertec Publishing (Chicago), then at Bill Communications (NYC). He was the publisher of the leading trade magazine/conference producer for the long-term care industry, Contemporary Long Term Care magazine. David has a BA, Economics from Dartmouth, an MA in War Studies from King's College London, and an MBA, Finance from Columbia Business School.

Tim Craig

Managing Analyst
Areas of Focus: Value, Risk, Technology

Tim helps inform the strategy, operations
, and performance of Intelligence Group members, especially in the
realms of payers, policy, value-based arrangements, and emerging technologies.   

Prior to Lincoln, Tim was the corporate Content Director for a leading New York-based B2B media outlet. He received a BA from New York University and an MS from the Medill School of Journalism at Northwestern University. 

Jim Kovac

Managing Analyst
Areas of Focus: Venture Capital & Private Equity

Jim oversees the development of solution company and private equity partnerships across the post-acute continuum. He identifies companies with relevant and innovative solutions facilitating care delivery, and collaborates with VC/PE on capital flows.  

Jim has over 20+ years of experience advising on strategic growth and market opportunity to financial services and healthcare companies. He holds a BA from Gettysburg College and an MBA from the University of Connecticut School of Business. 

Jennifer Cross

Content Analyst
Areas of Focus: Senior Living, Margin, Efficiency

Jen has her pulse on the senior care space, analyzing and interpreting market dynamics, particularly on new models and disruptors that offer innovative opportunities for growing revenue and operating more efficiently. 

Prior to joining Lincoln, Jen was an investment banker for a boutique firm focused on healthcare. She received a BA from Bowdoin College and an MPH from the Yale School of Public Health.   

Michelle Dodd

Content Analyst
Areas of Focus: Efficiency, Technology

Michelle contributes research and develops original content in support of Home Care 100's education program, with particular emphasis on innovation and operational efficiency.

Michelle served as primary caregiver to aging relatives prior to joining Lincoln. This firsthand experience was just as educational as her BA from Colgate University and MBA coursework at NYU Stern School of Business.

Cathy Ronca

Content Analyst
Areas of Focus: Long Term Care, Workforce, Technology

Cathy is instrumental in developing original viewpoints on the SNF sector from a business, policy, and regulatory angle Cathy keeps a pulse on the industry through continuous research and on-going discussions with the industry’s leading executives. 

Prior to joining Lincoln, Cathy was the Marketing Director for a Washington DC consultancy and Reed Exhibitions.  She received a BA from American University.



Executive Advisors

Our Expert Advisors collaborate closely with Intelligence Groups analysts and members to further deepen the group’s breadth of strategic and operational perspectives on our core pillars of leadership, strategy and innovation.

Steve Rodgers

Steve was previously CEO of AccentCare and is currently an operating partner with TowerBrook Capital Partners, a leading investment firm with a significant healthcare investment portfolio. He also held numerous leadership positions for UnitedHealth Group for over 12 years, which included Founder & CEO of OptumHealth Collaborative Care, now known as OptumCare. Within the Intelligence Group, Mr. Rodgers will focus on topics related to home care's relationship with Medicare Advantage.

Robert Mendonsa

Robert oversaw strategic and financial decisions at Aetna as their Regional President, including pricing and provider reimbursement for a 16-state region. He also led the implementation of Illinois’ first Medicaid managed care contract for seniors. He’s also served as Deputy Administrator of Care Coordination for the Illinois Department of Healthcare and Family Services where he was responsible for $25 billion managed care organization contracts. Within the Intelligence Group, Mr. Mendonsa will focus on Medicaid contracting as well as select cross-sectional issues between the LTSS/HCBS and private duty spaces, such as data collection.