Compressed margins have led many to consider their sourcing of different aspects of back-office functions. AI and other tech advancements have offered opportunity to offshore, onshore, outsource and even insource administrative functions. This roundtable will discuss the current trends around in/outsourcing administrative tasks, including:
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What administrative tasks have operators sourced over the past year and what has been the ROI?
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How were those tasks selected and sold internally?
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Has tech innovation allowed anyone to bring back functions that were previously outsourced?
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What does the 18-month horizon look like in sourcing for your organization?
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What areas of back-office sourcing would your organization like to learn more about?
