Home Care 100 Sessions
Prioritizing Tech: Four Providers Make Their Case
June 25, 2024 •Lincoln Intelligence Group
Providers are leaning in on different applications of technology to optimize the efficiency of their organizations and reduce friction for patients, employees, and partners. Hear how four providers prioritized their investment - and why - and the results they are seeing.
Unlocking the Personal Care Middle Market with Virtual Caregiving
June 25, 2024 •Lincoln Intelligence Group
Growth in private duty personal care requires the use of virtual services to overcome the caregiver bottleneck and branch out from a reliance on premium customers. Hear from providers who are actively testing lower-priced bundles of in-person and tech-enabled services to reach previously unserved customers in the price-sensitive middle market. We’ll examine the specific business and technology cases and customer profiles for success in this segment of the marketplace.
Building the Hospice of the Future Today
June 25, 2024 •Lincoln Intelligence Group
The pressure is on for hospice providers to enhance and differentiate services. We'll showcase how VNS Health, Guaranteed, and VIA Health Partners are leveraging tech-first approaches to achieve better outcomes and position themselves for value-based success.
Provider POV: Workforce Retention Showcase - #4 Saftey
June 25, 2024 •Lincoln Intelligence Group
Hear directly from providers who have invested in technology to address leading causes of turnover. Their investment is paying for itself with the return on major improvements in retention and capacity. Walk away with an implementable solution for your organization. Workplace Safety: Barbara Knott, Vice President, Continuing Care Services, UNC Health at Home
Provider POV: Workforce Retention Showcase - #3 Safety
June 25, 2024 •Lincoln Intelligence Group
Hear directly from providers who have invested in technology to address leading causes of turnover. Their investment is paying for itself with the return on major improvements in retention and capacity. Walk away with an implementable solution for your organization. Workplace Safety: Sarah Johnson, Chief Operating Officer, Penn Medicine at Home
Provider POV: Workforce Retention Showcase - #2 Scheduling
June 25, 2024 •Lincoln Intelligence Group
Hear directly from providers who have invested in technology to address leading causes of turnover. Their investment is paying for itself with the return on major improvements in retention and capacity. Walk away with an implementable solution for your organization. Automated Scheduling: Christi Fanning, VP Operational Excellence, Amedisys
Provider POV: Workforce Retention Showcase - #1 Engagement
June 25, 2024 •Lincoln Intelligence Group
Hear directly from providers who have invested in technology to address leading causes of turnover. Their investment is paying for itself with the return on major improvements in retention and capacity. Walk away with an implementable solution for your organization.
Bringing Transformation Home: June 2024
June 25, 2024 •Lincoln Intelligence Group
Leading executives will candidly and thoughtfully reflect on their biggest takeaways from Home Care 100, and the specific next steps they are taking home to their organizations. Get your pens ready to create your own to-do list!
Consumers As Our True North
February 21, 2024 •Lincoln Intelligence Group
Home Care Consumerism is a movement that cultivates the relationship with- patients and their families, our employees, and upstream partners - based on their individual preferences and needs in support of your strategic goals for better outcomes, greater efficiency, higher volume, and more engaged staff. Kathy Gramling, Americas Consumer Industry Markets Leader, EY, a 25-year consumer products and retail veteran, will share how to identify the sources of value for our consumers, and the business case for shifting operations to streamline both the employee and patients journey. Omer Gajial, EVP, Health & Chief Digital Officer, Albertsons Companies, is a leading innovator in adapting to improve experience for customers, employees, and partners with their person-centered engagement approach. Glean lessons learned from their journey of transformation.
The MA Experience and Why It Matters
February 15, 2024 •Lincoln Intelligence Group
CMS thinks MA plans should focus more on member experience, so they’re making it a much more important part of a plan’s five-star evaluation. In this session, we’ll explore what this means for the payer-provider relationship; how plans expect providers to help manage the member experience; what exceptional provider-driven member satisfaction looks like; and what – if anything – plans are willing to do to reward providers that can move the needle on member satisfaction, plan reputation and, ultimately, member renewal.